問題解決プロセス設計のための会話モデルの提案

カテゴリ: 論文誌(論文単位)

グループ名: 【C】電子・情報・システム部門

発行日: 2019/06/01

タイトル(英語): Proposal of Conversation Models for Designing Problem-solving Process

著者名: 小林　隆（専修大学 ネットワーク情報学部）

著者名(英語): Takashi Kobayashi (School of Network and Information, Senshu University)

キーワード: 問題解決，プロセス設計，会話モデル，言語行為パースペクティブ，問題解決のための会話　　problem solving，process design，conversation model，language action perspective，conversation for problem-solving

要約(英語): Many methodologies and techniques, which solve various problems related to society, management and technology, are currently proposed. However, it is difficult to judge which technique should be selected for the target problem (the problem of technique selection), and to know the role sharing and the communication method in applying the technique to the project (the problem of technique operation).In this paper, we focus on the language actions exchanged among the members of the problem-solving project, and clarify two conversation models - conversation for problem-definition (analytic type) and conversation for solution-generation (synthetic type). We also propose the network model for designing problem-solving process based on these conversation models, and show its effectiveness by some case studies.

本誌: 電気学会論文誌C（電子・情報・システム部門誌） Vol.139 No.6 （2019） 特集：ビジネスシステムイノベーション

本誌掲載ページ: 677-685 p

原稿種別: 論文／日本語

電子版へのリンク: https://www.jstage.jst.go.jp/article/ieejeiss/139/6/139_677/_article/-char/ja/