Improving Computer Security Warning: A Mental Model Approach

カテゴリ: 国際会議

論文No: MS5-1

グループ名: ACIS2015

発行日: 2015/10/15

著者名(英語): Rashid Ahmad(Universiti Sains Malaysia), Zarul Fitri Zaaba(Universiti Sains Malaysia)

キーワード: Computer Security　Warning, Mental Model, Dialog, Usable Security, Human\nComputer Interaction

要約(英語): Computer security warnings are a form of communication and became important aspect with development and deployment of any application. Besides their importance in protecting computer systems from harm, people are still not paying attention to security warnings. In order to completely understand the factors that would drive user’s attention to security warnings and provide developers an ease to design effective security warnings, a mental model approach is used in this research to further understand users’ reaction towards warnings. The mental model provides common lines of reasoning on how people understand and perceive warnings. A focused group of thirty participants from Universiti Sains Malaysia was used for the survey. A mental model was generated based on the survey findings and it highlights the warning response behavior of end-users.

原稿種別: 英語

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